Contacts

B2BINPAY® – all-in-one Crypto Payment Platform.

B2BINPAY allows any business to securely and cost-effectively Send, Receive, Convert and Accept CryptoCurrency Payments Online. Bitcoin, Bitcoin Cash, Ethereum, Ripple, Tether, Litecoin, Stellar, TRON, Binance Coin, USDT, PAX, DAI, USDC and any tokens based on Ethereum blockchain (ERC20), Binance Smart Chain (BIP20) and TRON blockchain. All major coins, tokens and stablecoins in one place!

Services are provided by:

In El Salvador:
B2BINPAY EL SALVADOR S.A. DE C.V. (“B2BINPAY EL SALVADOR”) is a company organized and operating under the laws of the Republic of El Salvador. It is authorized by the National Commission of Digital Assets (CNAD) as a Digital Asset Service Provider (PSAD) and by the Central Reserve Bank of El Salvador as a Bitcoin Service Provider (PSB), under the supervision of bouth the Superintendencia del Sistema Financiero (SSF) and the CNAD.

All products and services offered by B2BINPAY EL SALVADOR are subject to the applicable digital asset regulations in El Salvador. Any references to products or services refer exclusively to those authorized for offer or sale by the competent authorities. Nothing provided by B2BINPAY EL SALVADOR should be construed as investment advice regarding digital assets. Clients are encouraged to review all official documentation related to any issuance, offer, or sale of digital assets.

B2BINPAY EL SALVADOR does not offer or market its services to clients located in jurisdictions listed as Prohibited Jurisdictions in its Terms & Conditions. The information on this website is not directed to or intended for distribution to, or use by, individuals or entities located within any Prohibited Jurisdiction.If you are a customer and wish to submit a complaint that has not been resolved, you may contact:

1. The Superintendencia del Sistema Financiero (SSF) at:
Address: Avenida Albert Einstein, Urbanización Lomas de San Francisco, No. 17, Distrito de Antiguo Cuscatlán, Municipio de La Libertad Este, Departamento de La Libertad, El Salvador. C.A.
Phone: (+503) 2699-9999
Email: atencionalusuario@ssf.gob.sv
Website: www.ssf.gob.sv

2. Comision Nacional de Activos Digitales (CNAD) at:
Address: Calle La Mascota, Edificio 144, en el Distrito de San Salvador, municipio de San Salvador Centro.
Phone: +503 2224 0942
Email: info@cnad.gob.sv
Website: https://cnad.gob.sv/es/contacto/

B2BINPAY El Salvador S.A. only provides services to customers resident in the UK who fall within an exemption available under the UK financial promotion regime, where applicable. Please note that we do not market, promote or actively offer our services in the UK or directly to UK customers.

Risk disclaimer

ATTENTION: B2BINPAY shall not act as a custodian meaning that the B2BINPAY does not bear any of custodian responsibilities in regard to safety of Client’s funds and does not hold Client’s funds for safekeeping to minimise the Client’s risk of funds loss.

B2BINPAY shall not be held liable in cases where error occurs in the Client(s)’s account(s) and/or in cases of unauthorised access to the Client(s)’ account(s) and/or when any of the following actions of the Client resulted in loss of money and/or profit of the Client, end user(s), third parties:

- transfer of API data (KEY, SECRET) to the third parties;

- transfer of credentials (login, password) to log in into private client’s area;

- enabling/turning off 2FA verification;

- adding/removing IP addresses in/from the “white” list;

- adding/removing access to wallets of third parties.

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You also confirm that you have read all documents posted on the website, including the Terms of Use, the Privacy Policy, the Cookie Policy, the Summary of AML & KYC policy and completely agree with them.

Documents posted at the website are available only in English. You acknowledge possessing a sufficient knowledge of the English language, at a level necessary to understand the information included with the documents, and you fully understand the legal consequences of the documents.

In case you do not understand or understand the English language poorly, you acknowledge that you shall use the services of a professional interpreter, prior to agreeing to the relevant terms included within the documents.

If you do not agree with any of the above statements and/or documents, please leave this website immediately.

We don't provide services to residents and companies from the UK, the USA, Democratic People's Republic of Korea (DPRK), Iran, and Myanmar. We use a risk based approach for assessing our potential and current clients, and as a result of assessment some other jurisdictions might be also prohibited.

By applying to open an account in B2BINPAY you confirm that you acknowledge and understand the above statements and documents.

Translations
We use AI-powered translation. If there are any discrepancies, please refer to the English version of the website.